Nonetheless, right after reviewing the agreement, I recognized it didn’t reflect the special discounts or prepare facts mentioned, like the 500GB of information and extra special discounts for pre-authorized payments.
These brokers Doing work against Telus Added benefits, as an alternative to holding the outdated loyal customers they make them go away to look for other provider
@Oleginza Wrote: I referred to as Telus CS at 8.55AM Mountain time they usually hanged up on me, stating which i have to contact for the duration of "frequent Place of work several hours". Is this for real?
00 more a month. Though my agreement claims promo rate is for 2 several years my Monthly bill suggests it can be just one calendar year. Soon after expending an afternoon right now endeavoring to get assistance, once the third person I spoke they reported they can explore it and connect with me back. I didn't get a connect with back with solutions. This is totally unacceptable. I regret signing up with Telus and can tell Everybody I'm sure to hardly ever sign up with them. Outside of curiosity I referred to as Shaw and straight away experienced the call answered and the person I spoke with was distinct and articulate. Experience trapped within a agreement and at the mercy of a large program that has no support for its customers.
• I in the beginning renewed my deal after Talking by having an agent named Abdul, who gave me a deal which i recognized, even though it couldn’t match a proposal from Rogers.
I would also like to understand why this was removed? Would seem Silly that we now need to connect with tech support to try and do something which we didn't need to have the for Formerly
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I have never been so annoyed with an organization. It truly is impossible to get solutions from Telus. My Monthly bill has actually been altered various instances considering that signing up with them a year back after a promoter came to our doorway and drew us in with engaging offers. She even explained Telus would pay for Shaw's agreement penalty to move us in excess of. I regret every 2nd of going. It will take up many of the afternoon to talk to another person at Telus. Maintain times estimate an hour only to become forwarded to someone and placed on hold for an additional hour. My contract agreement reveals what my Invoice needs to be Nevertheless they arbitrarily improve my Invoice to one hundred.
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My skilled helped me with my worry and answered all of my adhere to-up queries. You may have the most beneficial men and women Operating for you personally!
@Oleginza Wrote: I referred to as Telus CS at 8.55AM Mountain time plus they hanged up on me, expressing that I have telus billing support to contact throughout "frequent Business hours". Is that this for actual?
Right this moment my cell phone stopped connecting on the telus community. Consequently it's taken me a 45 to sift with the ai gate keepers prompt's just to speak to a true person, all when telus ai attempts everything not to let me to talk to an actual man or woman.
The TELUS staff acknowledges that our work spans lots of Territories and Treaty locations and we've been grateful for the normal Know-how Keepers and Elders who are with us nowadays, anyone who has absent before us plus the youth that encourage us.
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